Service Businesses

Quickstart for Service Businesses

This guide takes you from a new account to a business that AI agents can discover, qualify, and book.

This guide takes you from a new account to a business that AI agents can discover, qualify, and book.

1. Create your business profile

During setup, enter the basics agents and customers need to understand your business:

  • Business name
  • Category
  • Target market
  • Location (United States only)
  • Service area
  • Support contact email

You can also start by entering your website address. Libramen reads it and prefills what it can.

You can update these later in Settings -> General.

2. Open Knowledge Studio

Knowledge Studio is where Libramen learns how your business works. You can start in any of three ways:

  • Upload operational documents.
  • Import pages from your website.
  • Talk to the Knowledge Studio agent, by typing or by voice.

Most businesses combine them. Upload what is already written down, then use chat or voice to fill in the caveats that live in the heads of owners, operators, dispatchers, or senior staff.

Good documents to upload include:

  • SOPs for how services are delivered
  • Product or service descriptions
  • Customer qualification criteria
  • Scoping guides
  • Pricing notes
  • Availability rules
  • Staff, equipment, or resource notes
  • Internal caveats such as "we only do this at low tide" or "new customers need a consultation first"

Uploads can be PDF, TXT, or Markdown files.

3. Build your scoping knowledge

The Knowledge Studio agent turns your documents and answers into scoping knowledge: everything Libramen uses to qualify and book your services:

  • Products
  • Rules
  • Parameters
  • Pricing rules
  • Availability
  • External integrations

You do not need to fill this out manually. Tell the agent what you sell and how it works. It will ask follow-up questions when it needs more detail, and you can watch the plain-language summary of your business take shape in the right panel as it works.

4. Review and edit

Use the tabs in Knowledge Studio to review what was created. Products, Rules, Parameters, Pricing, Availability, and Integrations each have their own view.

In the Availability tab, each product or package runs on set session times, or by arrangement, where the customer requests a time within limits you set and you confirm the booking. You can edit sessions, seats, prices, notice, and closed dates directly, and keep shared date ranges like peak weeks and blackout dates in the Seasonal Calendar.

If something is wrong, go back to chat and explain what should change. You can ask the agent to add, remove, rename, pause, or rework any part of your setup.

5. Connect live availability

If bookings depend on calendars, staff, equipment, rooms, inventory, or another outside system, create the integration with the Knowledge Studio agent and finish setup in the Integrations tab.

Supported integration types are:

  • Google Calendar
  • iCal feed
  • Custom API
  • Webhook

6. Set up payments

Open Settings -> Agent Payment Methods and enable at least one payment method:

  • Card payments: agents pay by card through your own Stripe account. Most businesses start here.
  • Stablecoin payments: instant digital-dollar payments sent to a payout wallet address you provide.

Each business controls which payment methods it accepts. Agents can only pay with methods you have enabled.

7. Enable discovery

Open Settings -> Discovery. Review your Business ID, turn on discovery when your business is ready, add the generated Libramen block to your website's root llms.txt, and verify your website.

The llms.txt block helps agents visiting your website find the correct Libramen business profile and live booking gateway.

8. Put the AI Booking Assistant on your website

The same booking experience can live on your own website. In Settings -> Discovery, set up the AI Booking Assistant, copy the embed snippet, and paste it into your site. It goes live together with Discovery.

See AI Booking Assistant.

9. Monitor activity

Use the Dashboard to track:

  • Agent visits
  • External agent tool calls
  • Transactions
  • Confirmed bookings
  • Activity over time
  • Agent models
  • Tool usage

You can view activity for the last 7, 30, or 90 days.