Terms of Service

These Terms of Service (“Terms”) govern your use of the Libramen platform (the “Service”) operated by Libramen (“we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that you are at least 16 years old and agree to these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Libramen is an agentic commerce platform that enables businesses to:

• Structure and publish product catalogs, pricing rules, availability, and constraint logic
• Upload and process business documents through a knowledge pipeline
• Expose structured commerce data to external AI agents via the MCP protocol
• Evaluate transactions, manage bookings, and process payments
• Monitor agent interactions through analytics

3. Accounts

3.1 Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

3.2 Invite Codes

Access to the Service may require an invite code. Invite codes are non-transferable unless explicitly authorized.

3.3 Account Security

You must notify us immediately at founders@libramen.ai if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized use of your credentials.

4. Your Data

4.1 Ownership

You retain all ownership rights to the content and data you upload to the Service, including product information, documents, pricing rules, and business configurations (“Your Content”).

4.2 License to Us

By uploading Your Content, you grant us a limited, non-exclusive license to store, process, and display Your Content solely for the purpose of providing the Service to you. This license terminates when you delete Your Content or your account.

4.3 Published Data

When you publish products and services through the MCP protocol or agent gateway, you authorize us to make that data available to external AI agents and third parties as part of the Service’s core functionality. You are responsible for ensuring you have the right to publish the content you make available.

4.4 AI Processing

Your Content may be processed by third-party AI providers (currently Anthropic) to power chat and knowledge features. We have opted out of model training. See our Privacy Policy for details on data handling and retention.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Upload content that infringes on the intellectual property rights of others
• Attempt to gain unauthorized access to other users’ accounts or data
• Interfere with or disrupt the Service’s infrastructure
• Circumvent rate limits, authentication, or security mechanisms
• Use the Service to distribute malware, spam, or deceptive content
• Resell or redistribute the Service without authorization
• Submit false or misleading product, pricing, or availability information intended to deceive consumers or agents

6. Payment Terms

6.1 Payment Processing

The Service integrates with third-party payment providers (Stripe, blockchain networks). By configuring payment processing, you agree to the applicable provider’s terms of service.

6.2 Transaction Responsibility

You are solely responsible for the accuracy of your pricing, availability, and transaction configurations. We are not a party to transactions between you and your customers or their AI agents.

6.3 Blockchain Transactions

Cryptocurrency transactions (X402/USDC) are processed on public blockchain networks and are irreversible once confirmed. You acknowledge and accept the risks inherent in blockchain-based payments.

6.4 Platform Fees

We reserve the right to introduce platform fees in the future. Any fee changes will be communicated with at least 30 days’ notice.

7. Agent Access and API Keys

7.1 API Keys

You are responsible for safeguarding any API keys issued for your account. Treat API keys as confidential credentials.

7.2 Agent Interactions

External AI agents may interact with your published services. You acknowledge that agent behavior is outside our control, and we are not responsible for actions taken by third-party agents based on your published data.

7.3 Rate Limits

The Service enforces rate limits to ensure fair usage and platform stability. Attempts to circumvent rate limits may result in account suspension.

8. Intellectual Property

8.1 Our IP

The Service, including its software, design, documentation, and branding, is owned by Libramen and protected by applicable intellectual property laws. Nothing in these Terms grants you rights to our trademarks or proprietary technology beyond what is needed to use the Service.

8.2 Feedback

If you provide suggestions or feedback about the Service, we may use it without obligation to you.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted or error-free
• AI-generated outputs will be accurate or complete
• Agent interactions will result in successful transactions
• The Service will meet your specific requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBRAMEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless Libramen from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your Content or published data
• Transactions facilitated through your use of the Service

12. Termination

12.1 By You

You may delete your account at any time. Upon deletion, we will remove your data in accordance with our Privacy Policy.

12.2 By Us

We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or if required by law. We will make reasonable efforts to notify you before termination, except where prohibited by law or where immediate action is necessary to protect the Service.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections 4.1 (data ownership), 9 (disclaimers), 10 (limitation of liability), and 11 (indemnification) survive termination.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated by posting updated Terms on our website and updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance. If you disagree with updated Terms, you must stop using the Service and delete your account.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation before pursuing formal proceedings.

15. Miscellaneous

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Libramen regarding the Service.
• Severability: If any provision is found unenforceable, the remaining provisions continue in full effect.
• Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
• Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

16. Contact Us

If you have questions about these Terms:

Email: founders@libramen.ai

Libramen