Buyer Transaction Terms

Version: 2026-08-01

These Buyer Transaction Terms (the “Terms”) apply when you use Libramen to inquire about, scope, request, book, or pay for a service from a business. Libramen, Inc. is a Delaware corporation (“Libramen,” “we,” “us,” or “our”). The business identified in the transaction notice is the “Operator.”

By using Libramen to make a service booking and directing an AI agent or Libramen interface to confirm or continue to secure checkout, you accept these Terms and acknowledge the Privacy Policy. You also agree to the Operator’s booking terms, cancellation/refund policy, and consumer disclosures when they are linked in the transaction notice. If no Operator policy is linked, applicable law and your agreement with the Operator still apply.

Do not confirm if the Operator, service, scope, price, or policy is wrong or if you do not agree. If an agent is acting for you, you are responsible for reviewing the proposed transaction and limiting its authority.

1. The Operator is your seller

The identified Operator—not Libramen—is the seller, service provider, and merchant of record. Your purchase and service relationship are with the Operator. The Operator controls and is responsible for the service, licensing, safety, fulfillment, availability, prices, taxes, disclosures, customer support, cancellations, refunds, chargebacks, and disputes.

Buyer funds settle to the Operator’s merchant-owned payment account or configured settlement destination. Libramen provides technology that facilitates the booking and payment. Libramen does not deliver the service, take title to it, or take custody of buyer funds.

2. Reviewing and approving a transaction

Before confirmation, Libramen or your agent should present the Operator, service, material date/options, exact total, payment/approval mode, support contact, and available legal links. By directing confirmation or continuing from a Libramen review screen to secure checkout, you authorize the specific transaction shown and represent that the buyer information supplied is accurate.

An AI agent may act only within authority you gave it. Access to your name, contact information, account, stored preferences, or payment credential does not by itself authorize a transaction. If an agent confirms without your authority, contact the Operator and Libramen promptly. Nothing in these Terms limits rights that cannot legally be waived.

3. Status meanings

• APPROVED is a short-lived quote and payment scope. It is not a booking, payment, reservation, or capacity hold.
• A successful auto-confirmation creates the booking and reserves applicable Platform-managed capacity.
• PENDING_APPROVAL means your real booking request awaits Operator approval and your payment method may be authorized. A payment authorization is not a slot or capacity hold.
• A self-scheduled package with a bound session may auto-confirm under the Operator’s settings.
• An unbound package or by-arrangement service requires Operator approval and does not reserve capacity through Libramen.
• If the Operator approves a pending request, your authorized payment may be captured. If the Operator declines it or it expires, the authorization is released subject to payment-provider timing.

Do not rely on a booking as confirmed, paid, reserved, or refunded unless the current transaction status expressly says so.

4. Payment, cancellation, and refunds

Payments are handled by the Operator’s configured payment provider. Provider terms and network rules may apply. Public-network transactions may be irreversible and visible on-chain.

The Operator’s policy controls ordinary cancellations and refunds, subject to applicable law. Libramen may provide the Operator tools to issue or reconcile refunds but does not independently set the Operator’s service policy. Direct service, fulfillment, cancellation, or refund requests to the Operator’s displayed support contact. Libramen can help with Platform errors at founders@libramen.ai.

5. Your contact and booking information

To create and support a booking, Libramen receives and stores for the relevant Operator your name, email, phone number, optional agent-side customer identifier/account classification, service scope, amount, status, payment and receipt references, and related transaction history.

The Operator may use that information to fulfill and support the service, contact you about the transaction, reconcile payment, and address later service issues. The complete booking record is retained on the Operator’s instructions while it uses Libramen and afterward until it instructs deletion or return, subject to applicable law and limited independent security, billing, fraud, dispute, and legal records. The Operator is independently responsible for later use of your information and for complying with applicable communications and privacy law.

Libramen does not use buyer booking information to build a cross-Operator buyer profile, sell it, or market independently to you. Libramen does not operate the Operator’s marketing subscriptions or unsubscribe list. See the Privacy Policy for details and rights requests.

6. Appropriate use

You must provide accurate information and must not use Libramen for fraud, unlawful services, unauthorized payments, abuse, security circumvention, or interference with the Platform. You may not extract, scrape, or misuse Platform or Operator information except as authorized.

7. Service and AI limitations

AI agents can misunderstand requests or act incorrectly. Availability, pricing, calendars, payment status, and third-party services may be delayed or inaccurate. Review the transaction before approval and contact the Operator if fulfillment information is unclear.

LIBRAMEN’S TECHNOLOGY IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBRAMEN DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LIBRAMEN DOES NOT WARRANT OPERATOR PERFORMANCE, AGENT AUTHORITY, AVAILABILITY, PRICE ACCURACY, PAYMENT SUCCESS, OR UNINTERRUPTED SERVICE.

These disclaimers do not disclaim an Operator’s obligations or any warranty or consumer right that cannot legally be excluded.

8. Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBRAMEN WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES ARISING FROM AN OPERATOR’S SERVICE, AN AGENT’S ACTION, OR A THIRD-PARTY PAYMENT OR INTEGRATION SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBRAMEN’S TOTAL LIABILITY ARISING FROM THESE TERMS OR A LIBRAMEN-FACILITATED TRANSACTION WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID THROUGH LIBRAMEN FOR THE TRANSACTION GIVING RISE TO THE CLAIM OR (B) USD $100.

These limits do not apply where prohibited by law and do not limit claims against the Operator for its own service.

9. Governing law and non-waivable rights

Delaware law governs these Terms without regard to conflict-of-law principles. The parties will first attempt good-faith negotiation. Any unresolved dispute is subject to the state and federal courts located in Delaware, United States, unless mandatory consumer law gives you a different forum or right. These Terms do not add an arbitration requirement.

Nothing in these Terms waives non-waivable consumer, privacy, payment, warranty, or other statutory rights.

10. Changes and contact

Libramen may update these Terms prospectively by publishing a new version and effective date. The version presented for a transaction applies to that transaction.

Libramen, Inc., 1111B S Governors Ave # 49139, Dover, DE 19904, United States founders@libramen.ai

Publication control: This revision must not be published as effective until external counsel validates consumer assent, agent authority, liability limitations, governing-law treatment, and any indemnity or third-party-beneficiary consequences.